The AI receptionist that answers on the second ring.
Your phone rings first — always. SecondRing only catches the calls your team misses, books the job on your real calendar, and texts you what happened.
Free 7-day trial · $0 today · cancel anytime
- $39/mo — booking + transfers included
- Spam calls never billed
- Live in minutes, no hardware
Callback (574) 555-0142 · transcript in your dashboard.
How it works
We don't replace your phone.
We catch what it drops.
Conditional forwarding means SecondRing only ever hears the calls that would've gone to voicemail — it never answers ahead of your team.
Customers call the number they already know. Your team picks up like always — nothing changes on a good day.
No-answer or busy rolls to SecondRing. We set up the forwarding with you — or send the exact carrier codes.
The caller gets helped, the job lands on your calendar, and you get a recap with the full transcript.
On the call
Not a voicemail box. A receptionist.
Connects to Google Calendar and books the job while the caller's still on the line — it's on your schedule before you even call back.
When a call needs you, it warm-transfers to the right person instead of guessing.
A burst pipe gets transferred straight to your on-call tech — it doesn't book a Tuesday slot for an emergency.
Caller, reason, outcome, next step — with the full transcript, the moment the call ends.
Answers in English or Spanish, set per business on your dashboard.
Robocalls are auto-tagged, you're never pinged for them, and they're never billed.
No billing surprises
The part other AI receptionists bury.
Surprise invoices are the #1 complaint in this category. Ours is boring — on purpose.
Robocalls and telemarketers are auto-tagged and never counted against your minutes.
Go past your plan and it's a flat rate — printed on the pricing page, not discovered on an invoice.
Over your minutes? We keep picking up and suggest the plan that's cheaper for you.
Why SecondRing
Everything included — not gated behind the top plan
Booking, transfers, and triage come with every tier. Here's how that compares to the usual playbook.
| Capability | SecondRing | Typical AI receptionist |
|---|---|---|
| Your line rings first (overflow-only) | Always — we only catch missed calls | Often answers first, ahead of your team |
| Appointment booking on your calendar | Included, every tier | Usually a higher tier or add-on |
| Warm transfer to a real person | Included, every tier | Often gated or extra |
| Summary text + full transcript after every call | Included, every tier | Varies |
| Emergency triage (straight to your on-call) | Included | Rare |
| Spam calls billed | Never — $0 | Often counted against minutes |
| Overage price published | Yes — $0.20/min | Usually unpublished |
| Real API / per-call webhook | Included | Often enterprise-only |
| Local, same-day support | Built in South Bend | Ticket queue |
"Typical" reflects common industry patterns, not any single competitor; features vary by provider and plan.
Built in South Bend
Made by people you can actually reach
SecondRing is built by South Bend IT Services — the local IT company that knows a missed call is a lost job. No offshore call center, no ticket queue: you get people down the road.
Setup help and answers from South Bend — we'll even walk you through your call forwarding.
Every call, transcript, and summary exports to CSV anytime. No lock-in, cancel whenever.
Spam never billed, overage published, and we only ship features that actually work — no vaporware.
Pricing
Simple, local, no surprises
$0 setup. Cancel anytime. Booking and transfers on every plan.
- 1 local number
- 300 overflow minutes / mo
- Everything in Starter — locked in for life
- Reference-customer perks
- 1 local number
- 300 overflow minutes / mo
- Appointment booking on your Google Calendar
- Warm transfer to a real person
- Call summaries by SMS + email
- CRM webhook on every call
- Bilingual English / Spanish
- Everything in Starter
- 800 overflow minutes / mo
- Priority support
- Up to 3 numbers (+$1/mo each) coming soon
- QuickBooks integration coming soon
See the full plan comparison → · Run a team too? Bundle with JobPunch and save $5/mo.
Questions
The things everyone asks first
Does it replace my phone?
No. Your real line rings first, every time. SecondRing only answers calls your team didn't pick up — we set up conditional forwarding for no-answer and busy.
What if I answer?
Then SecondRing never hears it. You always get first crack; it only catches the overflow.
How does forwarding get set up?
We do it with you — or send the exact codes for your carrier. A couple of minutes, no hardware, easy to undo.
What about spam calls?
Robocalls are auto-tagged as spam, you're not notified for them, and they're never billed against your minutes.
Are calls recorded?
Recording is disclosed to callers and configurable per business. Your summaries always include a transcript.
Can I cancel anytime?
Yes — from the billing portal, with no setup fee and no lock-in. Your number stops answering at the end of the period.
Stop losing the calls you miss.
Live in minutes. Your line still rings first.
Start free trial