Simple, local, no surprises.
$0 setup. Cancel anytime. Booking and transfers are included at every tier — not gated behind the top plan.
- 1 local number
- 300 overflow minutes / mo
- Everything in Starter — locked in for life
- Reference-customer perks
- 1 local number
- 300 overflow minutes / mo
- Appointment booking on your Google Calendar
- Warm transfer to a real person
- Call summaries by SMS + email
- CRM webhook on every call
- Bilingual English / Spanish
- Everything in Starter
- 800 overflow minutes / mo
- Priority support
- Up to 3 numbers (+$1/mo each) coming soon
- QuickBooks integration coming soon
Robocalls and telemarketers are auto-tagged and never counted against your minutes.
Go past your plan and it's billed at a flat $0.20/min — printed right here, no fine print, no surprise invoice.
We keep answering even if you're over. If you're consistently over, we'll suggest the cheaper upgrade.
What's included vs. a typical AI receptionist
| Capability | SecondRing | Typical AI receptionist |
|---|---|---|
| Your line rings first (overflow-only) | Always — we only catch missed calls | Often answers first, ahead of your team |
| Appointment booking on your calendar | Included, every tier | Usually a higher tier or add-on |
| Warm transfer to a real person | Included, every tier | Often gated or extra |
| Summary text + full transcript after every call | Included, every tier | Varies |
| Emergency triage (straight to your on-call) | Included | Rare |
| Spam calls billed | Never — $0 | Often counted against minutes |
| Overage price published | Yes — $0.20/min | Usually unpublished |
| Real API / per-call webhook | Included | Often enterprise-only |
| Local, same-day support | Built in South Bend | Ticket queue |
"Typical" reflects common industry patterns, not any single competitor; features vary by provider and plan.
Bundle & save
Run a team that punches in & out? JobPunch handles time tracking and scheduling for the same local businesses we serve. Add it to a SecondRing plan and we'll knock $5/mo off the pair.
Frequently asked
No. Onboarding is fully self-serve — paste your website or Google Business Profile and we build the receptionist for you. Local South Bend customers can get a free in-person setup.
What counts as overflow?SecondRing only answers calls your team didn't pick up — we set you up to forward unanswered or busy calls. Your real line rings first every time.
What happens if I go over my minutes?We keep answering and bill the overage at a flat $0.20/min — no shutoffs, no surprise hangups. If you're consistently over, we'll suggest the plan that's cheaper for you.
Is booking really included at the entry price?Yes. Connect your Google Calendar and SecondRing books, reschedules, and cancels appointments on every plan — it's our whole reason for existing, not an upsell.
Can I cancel anytime?Yes. Cancel from the billing portal — your number stops answering at the end of the current period.
What if I have a website in another language?SecondRing speaks English and Spanish out of the box — pick the language per business on the dashboard.
Questions? Reply to any onboarding email or text the SecondRing number we set up for you.